Contact
Most questions we get have a quick answer below. If yours isn't there, scroll down to reach us — we reply within one business day.
- Where's my order? Check the Track Your Order page or your shipping confirmation email.
- How do I return something? Read our Return Policy — it walks you through it.
- Does it work for my curl type? Yes — type 2A through 4C. The science is the same. The reset just takes a little longer for some.
- Is it CGM Method compatible? Yes. No ingredients, no coatings, no surprises.
Email us
For order questions, returns, product help, or anything else:
Monday to Friday, 9am–5pm ET. Weekend messages go to the top of the queue Monday morning.
Or DM us on Instagram
Faster for quick questions. Slower for anything that needs an order lookup. Email is still the best route if you need us to actually do something with your account.
Press, partnerships, creators
We'd love to hear from you. Send a note to info@heykurl.com with "Press" or "Partnership" in the subject line and we'll route it.